Authenticity is the beating heart of Luxe Collective. It’s what we do and who we are. From our team to our content to the provenance of our items - authenticity is what we’re about. Unlike our competitors, our Founders, Ben & Joe, are specialised Authentication Experts. So, authenticity is really at our core.
As the preloved sector continues to grow, so does the number of counterfeit items hitting the market - causing a major issue for customers. With this in mind, it is critical to source luxury preloved items from reputable sources with specialist authentication teams - like us.
Transparency is fundamental, so it's only right to provide insight into our authentication process. We trust our Authenticating Team implicitly, so much so, we offer a 100% Authenticity Guarantee or your money back.
Before being listed on our website, every preloved item goes through a meticulous authentication procedure conducted by two of our seasoned Luxe Collective Authenticity Specialists. With an exceptional ability to differentiate between counterfeits, including highly deceptive ones, and authentic pieces, our Authentication Specialists meticulously scrutinise each item.
Whether it's a handbag, footwear, jewellery, or accessories, the authenticity of each item is meticulously examined against the manufacturer's stringent authenticity benchmarks.
Our Authentication Specialists expertly examine various aspects, including:
- Stitching precision
- Hardware quality
- Authenticity imprints
- Date codes
- Materials used
- Overall craftsmanship