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Condition Guide

Authenticity Guaranteed

All of our products are guaranteed to be authentic.

Unused

The item has never been used.

Pristine

The item has been used once or is new with defects, and may include a minor sign of wear.

Excellent

The item has had minimal use and may show a couple of minor signs of wear.

Very Good

The item has had moderate use and may include a few noticeable signs of wear.

Good

The item has had extensive use and has several visible signs of wear.

Sell your pre-loved Luxury Items

Do you have unwanted fashion items? Need to free up some room in your wardrobe? With our ‘sell to us’ programme, we can offer you a quote for your items. Send them to us and we’ll do the rest.

Sell your pre-loved item in 3 simple steps

Create your Luxe Collective account to manage both buying and selling your luxury goods. Update your details, manage your offers and view your selling history - all in one space. 

Get your quote

Once you’ve made your account, complete our quick and easy submission form in under 60 seconds! You will receive a Luxe offer within 48 hours. Depending on your item, you will receive either an Instant Cash Buy Out offer (Instant Offer), a Listing Price (Consignment – where we sell the product on your behalf), or both.

Get your free label

Ship your item to us with the free shipping label provided. You can then use our live tracker to track exactly where your item is. Once your item reaches HQ, it will undergo our in-house authentication and condition checks to ensure your item’s listing is as transparent as possible.

Get paid in 24 hours

You can choose to accept either the Instant Buy Out Offer, where you will receive payment for your item within 24 hours, or if you choose to approve the Listing Price (Consignment/Exclusive Resale Programme), you will receive your payment 18 days after your item sells.

In 2023 we finished with...

13k+

Items sold

£4m+

Money paid out

2m+

Social media followers

4m+

Yearly website visits

The benefits of using our Exclusive Resell Programme

Our Exclusive Resale Programme is our consignment service. Listing your item for consignment allows you to maximise your earnings on your unwanted luxury designer items.

Transparency

Our team of experienced Luxury Buyers will send a competitive listing price, and upon acceptance, a complimentary shipping label will be dispatched. Once we receive your luxury item at Luxe Collective HQ, it will undergo our prompt processing procedure and be featured on our site within 3 working days.

Authenticated & Trusted

Every item that enters Luxe HQ undergoes our authentication and conditioning checks. Our Specialist Cleaning Technicians freshen items for optimal condition before listing. 

We handle authentication, cleaning, photographing, listing, and advertising, simplifying the selling process for you.

Maximise Your Earnings

Choosing to list via our Exclusive Resale Programme, allows you to maximise your earnings, making up to 80% of the sale price.*

If you choose to approve the Listing Price, you will receive your payment 18 days after your item sells.

Luxe Commission Structure

As part of our ‘sell to us’ programme, we take a percentage cut on each sale. As the value of the item increases, our percentage lowers and you earn more.

We will list for

You will earn

Listing Price
You'll Earn
LC Commission
£0-£1,499
60%
40%
£1,500-£4,999
70%
30%
£5,000-£9,999
75%
25%
£10,000+
80%
20%

Frequently Asked Questions

Luxe Collective accepts a wide range of luxury items that include bags, small leather goods (wallets, purses, cardholders), shoes and accessories. Unfortunately, we do not accept preloved clothing or coats at this time.

To submit an item, simply create a Luxe Collective account. Fill out the required form with accurate details about the item, including brand, condition, and any accompanying documentation or certificates.

We accept items in excellent to gently used condition. Items should be clean, and free from significant wear, stains or damage. Any flaws should be disclosed during the submission process.

The offers of your items are determined based on various factors that include brand, condition, market demand, and current trends. Our team of experts carefully assesses each item to ensure fair pricing.

If your item is not accepted, we will notify you via email and provide a reason for the decision. If the item is not in the condition as described, a quality control fee of £20 per item will be applied. If your item does not pass our authenticity check, a £40 quality control fee per item will be applied. Quality control fees and authenticity fees ensure that your item is safely returned to you. The returns fee not only covers our reliable, safe courier service but also reflects the hard work completed by our team of experienced Authenticators who inspect every single item that reaches our Luxe Collective HQ.

Yes, you can easily track the status of your submission. Simply log into your Luxe Collective account, accessed through our website. We provide updates for each stage of the submission process, from offers to authentication and listing.

Yes. For customers wishing to consign their items, we take care of all the hard work for you. Your item will undergo our Luxe Process from authenticity and condition checks, through to expert photography and listing. Once your luxury item sells, you will receive your final payment. 

Our Luxe Collective Commission Fee starts at 20%. The fee may increase depending on the luxury items you wish to consign with us. Please note, a service charge of £40 will be payable if you request your item to be returned back to you. 

Authenticity is at the core of what we do. Our In-house Authenticity and Product Specialists are experts in luxury goods and can easily spot those pesky fakes. Even the 'super fakes' don't stand a chance, as we also utilise Entrupy, a third-party artificial intelligence system that is proven to certify the authenticity of luxury goods. We're so confident in our Authenticity team that we provide a 100% Authenticity Guarantee or your money back.  We also believe that the facts speak for themselves. We have over 2.5K reviews on Trustpilot and an overall rating of 4.8*, along with a 2.2M strong social media following.   

For Instant-Buy items, we will pay you within 24hrs once you have accepted your quote. The payment will be made via direct bank transfer to the details provided in your Luxe Collective account.

For Exclusive Resale Programme (Consignment) items, you will be paid 18 days after your item has been sold. This 18-day payout period ensures protection for both parties - the buyer and the seller. 

We're proud to share that over 30% of products sell within the first 7 days of being listed on our site.   

We have built a community of luxury lovers, that visit our site daily for our daily drops. That's a lot of eyes on your luxury items! We also provide expert cleaning and professionally photograph the product, so they have the best chance of selling. All in all, we do all the hard work for you!