As New - The item has no signs of use or wear. As good as new.
Excellent - The item has only been worn a few times - it shows no or minor signs of wear. No flaws.
Very Good - The item has been worn and shows minor signs of wear. No major flaws.
Our returns policy entitles you to return an item to us for an exchange or a credit note within a 7 day period of receiving your item(s). This time frame begins the day that your item(s) are delivered.
We do NOT offer refunds – the only case where a refund would be permitted is in the occurrence of an item being faulty or not as described. We will NOT offer a refund for a wrong size being purchased.
*All relevant information will be available in the description of each product PLEASE READ all information before you make a purchase.
Any item(s) that has been returned MUST be unworn with tags still attached and in the same condition as they were sent out to you. Items that show further signs of wear, include damage, marks, faults, rips, tears or stains will be rejected & returned at the customers cost.
Returning an item will be at the customers cost, we recommend any insured & tracked delivery service. The customer is responsible for the item being returned until we receive the item(s) back in store.
We offer UK & International shipping. UK shipping is next day if you order before 3pm Monday-Thursday. If you order after 3pm on Friday your item will be dispatched on Monday & arrive on Tuesday. However, you can choose Saturday delivery if you order before 3pm on Friday at checkout.
Next Working Day (order before 3pm Mon-Thurs) - £10.00 Saturday Delivery (order before 3pm Friday) - £20.00
We send all of our parcels using DPD who provide an hour window for delivery, so please ensure that you leave your mobile number at checkout to receive updates on your parcel.
1 - Send photos
Fill out the form above with detailed photos of your item with any marks or faults highlighted.
2 - RECEIVE QUOTE
A member of our team will provide a quote for your item.
3 - POST TO US
If you accept the quote, post your item to us & receive payment within 24 hours upon arrival & approval.