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Condition Guide
Authenticity Guaranteed
All of our products are guaranteed to be authentic.
Unused
The item has never been used.
Pristine
The item has been used once or is new with defects, and may include a minor sign of wear.
Excellent
The item has had minimal use and may show a couple of minor signs of wear.
Very Good
The item has had moderate use and may include a few noticeable signs of wear.
Good
The item has had extensive use and has several visible signs of wear.
Step Two: Condition & Damage Inspection
Here at Luxe Collective, all of our offerings come from the loving care of our dedicated sellers (a big shoutout to them!). Our team of Buyers take the lead in assessing items, using the images attached to our Sell To Us form as a starting point.
Whether an item is marked as "Brand New" or "Very Good" by the seller, our team of Authentication Specialists step in to meticulously examine the authenticity and condition of every piece that graces the Luxe Collective HQ. This comprehensive evaluation encompasses a thorough scrutiny of both the item's interior and exterior components. Our goal? To ensure that you, our cherished customer, have a crystal-clear understanding of the piece you're eager to add to your collection.
Items that pass the authenticity test then undergo a meticulous assessment according to our in-house condition guide. We take immense pride in the quality of our products, with the majority of our Luxe collection proudly boasting an Excellent Condition rating.
Step Three: Dustbag and Box Check
Each and every item that graces Luxe Collective HQ is checked to ensure their original dustbags are on board. Dustbags are like the guardian angels of your precious investments - along with our Luxe Liners! So if a bag shows up without its trusty dustbag, we'll package your item in our Luxe Collective dustbags for free!
Disclaimer
We are not authorized resellers of any of the brands that we stock. Don't be alarmed - it is rare to find a preloved reseller, that is! That is why it is so important to find a preloved reseller with a specialist authentication team, like us, who can ensure you're investing in genuine luxury goods.
