We offer UK & INTERNATIONAL shipping. UK shipping is next day if you order before 3pm Monday-Thursday. If you order after 3pm on Friday your item will be dispatched on Monday & arrive on Tuesday. However, you can choose Saturday delivery if you order before 3pm on Friday at checkout.
Once an order has been placed it cannot be cancelled or amended.
UK SHIPPING - DPD NEXT DAY
Next Working Day (order before 3pm Mon-Thurs) - £9.99
Saturday Delivery (order before 3pm Friday) - £20.00
INTERNATIONAL SHIPPING - UPS 3-17 DAYS
Europe - £30
USA & Canada - £50
Taxes & Duties:
As the customer, you will be responsible for any duties and taxes imposed by your country upon delivery of your item. LUXE COLLECTIVE does not have any foresight in regards to the potential fees. All items will be declared at full purchase price when shipped outside of the United Kingdom.
Our policy allows you to return the item up to 14 days from you receiving it.
Please post your return to:
Connect Business Village
24 Derby Road
Returning an item is at the customers cost. All liability is with the customer until the parcel arrives at the HQ.
Please ensure all parcels are packaged securely before posting your items to us.
To help us process your refund as efficiently as possible, please fill out the returns form attached to your invoice which is sent via email.
Any refund for returned items will be subject to our returns policy, click here to view.
Processing your refund:
Once we have received your returned item and it has passed our returns criteria, we will process your refund right away.
Funds can take between 5-7 working days to return to your account depending on payment method used and who you bank with.
Need to get in touch?
If you have any issues with your item or problems in getting the item back to us within the required time frame, please get in contact with us as soon as possible. Decisions on processing refunds outside of the 14 day return period will be at our discretion.
You can get in touch with our returns department at: firstname.lastname@example.org
SELL YOUR UNWANTED ITEMS
QUICK. EASY. HASSLE FREE.
Luxe Collective is about delivering the most up-to-date, in-trend pre-owned luxury pieces directly to you in the most sophisticated way possible & offering a super quick, stress free selling process.
We offer payment within 24 hours of receiving your item.