How to Return an Item

Christmas Returns Policy!

Extended Returns Period ...

Any Item(s) Purchased between 23rd November & 24th December 2021 can be returned up until 14th January 2022.

Due to the Christmas period & buying gifts, we understand you might want to purchase gifts in advance & sometimes these gifts may not fit, or the person you are gifting it to just simply may not like it!

Our aim is to make this process as simple as possible for you - especially at this time of year.

To make the return simple for us to process please fill out the returns form in your parcel.

Returned products must be in the same condition as sent out, unworn and with all tags still attached & in original the packaging.

Return postage is at the buyers cost & responsibility until it has arrived safely with us.

We highly recommend returning your items using a tracked & signed for service to ensure they arrive with us & prevent being lost by the chosen postal service.

For hygiene purposes, no refunds or exchanges will be given for products that have perfume, makeup, body odours or cigarette smoke on.

RETURNS EMAIL:

If you wish to return an item, please contact the following address:

returns.luxecollective@gmail.com

*Please DO NOT direct message on Instagram if you wish to return an item*

 

RETURN ADDRESS:

RETURNS

LUXE COLLECTIVE

UNIT 6

CONNECT BUSINESS PARK

DERBY ROAD

L5 9PR