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Condition Guide

Authenticity Guaranteed

All of our products are guaranteed to be authentic.

Unused

The item has never been used.

Pristine

The item has been used once or is new with defects, and may include a minor sign of wear.

Excellent

The item has had minimal use and may show a couple of minor signs of wear.

Very Good

The item has had moderate use and may include a few noticeable signs of wear.

Good

The item has had extensive use and has several visible signs of wear.

Hurry! Standard Christmas delivery cut off is approching...

2024-12-19T15:00:00

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FREE NEXt DAY DELIVERY (ORDER BY MON-THUR 3PM) ON ALL ORDERS £500+

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Christmas FAQ's

What is the latest date I can place my order to receive in time for Christmas?

To ensure your order arrives by Christmas Day, please place your order by the following: DHL Standard Shipping (1-3 working days) - FREE Order by Thursday, December 19th before 3pm to guarantee delivery by Christmas Day. DHL Next Working Day Delivery - £10 Order by Friday, December 20th before 3pm to guarantee delivery by Christmas Day. *Please note: delivery dates are not always guaranteed and external factors outside of our teams control (e.g. courier delays etc)* can occasionally impact delivery times*

What is your Christmas returns policy?

We're happy to confirm that items purchased over the Christmas period are eligible for return, in line with our normal returns policy.

What are your Customer Care opening hours during the festive season?

Here at Luxe Collective Fashion, we understand how hectic the festive season can be! That's why our Customer Care team is here to help you in anyway that we can. Our usual Customer Care opening hours are: Monday to Friday: 08:00 - 17:00 Over the Christmas period, our Customer Service team will be available as normal, with the following exceptions: 25th - 26th December: Closed 1st January: Closed If you require assistance outside of these times, then please still feel free to reach out to us and our team will be sure to get back to you as soon as possible! *Please note: we kindly ask that you to allow up to 48 working hours to receive a response from our team during the Christmas period. To ensure fairness, we handle queries in the order they are received - so please avoid sending additional emails / DM's as to not impact your position in the queue! If you have any urgent queries, then please see our customer FAQ's*